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Operations

Day 1 at the Restaurant Show: Missing robots, weed-spiked drinks, AI and more

 By Restaurant Business Staff on May 18, 2024

RB editors logged tens of thousands of steps on the Show floor Saturday as the 2024 edition of the National Restaurant Association Show kicked off in Chicago.

Technology

Burger robot faces tough crowd at the National Restaurant Show

 By Joe Guszkowski on May 18, 2024

Aniai’s Alpha Grill attracted plenty of curiosity Saturday, but operators seemed hesitant to commit.

Financing

Frustrated fast-food customers are apparently heading to Walmart

By Jonathan Maze on May 17, 2024

The retail giant suggested its value is pulling customers away from restaurants, where menu prices continue to increase.

Financing

Burger King is now its own biggest operator, for now

By Jonathan Maze on May 17, 2024

The fast-food chain has completed its acquisition of Carrols Restaurant Group, its largest franchisee. The deal will help the brand speed remodels and change its model of franchisee ownership.

Marketing

Buffalo Wild Wings tempts fate with all-you-can-eat wings deal

By Joe Guszkowski on May 17, 2024

The casual-dining chain is taking a cue from none other than Red Lobster by offering bottomless wings for $20. “What can go wrong?” it said.

Financing

Get ready for a summertime value war

By Jonathan Maze on May 17, 2024

The Bottom Line: With more customers opting to eat at home, rather than at restaurants, more fast-food chains will start pushing value this summer.

Financing

How Popeyes changed the chicken business

By Jonathan Maze on May 17, 2024

How did a once-struggling, regional bone-in chicken chain overtake KFC, the formerly dominant player in the U.S. market? With a fixation on sandwiches and many more new restaurants.

Financing

Cracker Barrel plans to invest $700M in a massive 'transformation'

By Peter Romeo on May 17, 2024

With traffic down 16% year-to-date, the family dining chain is embarking on a rejuvenation effort to enhance its relevance to new and lapsed customers.

Technology

Presto plans to improve its drive-thru AI by letting it make mistakes

By Joe Guszkowski on May 17, 2024

The restaurant technology company’s latest product, Pure AI, cuts out human minders to allow the software to learn on its own.

Operations

Here’s what RB editors expect to see on the National Restaurant Show floor

By Restaurant Business Staff on May 17, 2024

Hours before the 2024 edition of the Show officially opens, industry journalists peered inside their crystal balls to offer their predictions for what trends will dominate.

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