Operations

New restaurant equipment and back-of-the-house technology
Operations

Burgerville takes on new investors with an eye on reigniting regional growth

Former Dutch Bros CEO Joth Ricci is among the investors in Burgerville and he joins the company as executive chair. CEO Ed Casey will remain at the helm.

Operations

Is it OK to bribe potential catering customers?

Advice Guy: RB’s operations expert offers alternative methods for driving catering business and rewarding referrals.

A new AI-powered scheduling tool, among other initiatives, helped make the casual-dining chain's restaurants more profitable in the first quarter.

The chain reported another quarter of impressive sales and traffic growth, and its margins increased, too.

The president declined to sign off on a bill that would have scuttled an effort to make franchisors jointly liable for their franchisees’ workers, sending the issue back to Congress.

After a strong first quarter, Dallas-based Wingstop expects double-digit same-store sales growth this year, as it plans on becoming a Top 10 global restaurant brand.

Freshly made drive-thru salads are increasingly becoming a thing. This fast-casual chain is ramping up growth in both urban and suburban locations, with car customers in mind.

A focus on value and operations is helping both sales and profits at the casual-dining chain.

As banquet season heats up and customers reach out to host their special events like conferences, weddings or graduations, operators want to nail down a unique set of offerings that will separate them from other venues.

Retail Watch: It appears, at least in part, that the value equation didn’t add up for inflation-weary consumers. Plus: C-store stalwart Krispy Krunchy Chicken has big growth plans.

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